سياسة الخصوصية
Last updated: April 29, 2026
MOONEH EXTRA FOODSTUFF TRADING L.L.C, operating as Mooneh & More, operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mooneh & More is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot reasonably identify you.
We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:
Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial and payment information, including payment method, transaction details, payment confirmation, and other payment-related details. Online payments are processed through secure third-party payment providers. We do not store full card details on our website.
Account information, including your username, password, preferences, and settings, if you create an account.
Transaction information, including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us, including information you provide when contacting customer support.
Device information, including your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you interact with or navigate the Services.
PERSONAL INFORMATION SOURCES
We may collect personal information from the following sources:
Directly from you, including when you create an account, place an order, contact us, or otherwise provide your personal information.
Automatically through the Services, including from your device, browser, cookies, and similar technologies.
From service providers, including Shopify, payment providers, delivery partners, and other providers that help us operate our business.
From partners or other third parties where permitted by applicable law.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information for the following purposes:
To provide, tailor, and improve the Services. This includes processing payments, fulfilling orders, arranging delivery, managing returns or exchanges, sending order updates, remembering preferences, managing your account, and improving your shopping experience.
To communicate with you. This includes responding to inquiries, providing customer support, sending order confirmations, and maintaining our business relationship with you.
For marketing and advertising. We may use your information to send promotional communications by email, text message, or other channels where permitted, and to show relevant advertisements for our products or services.
For security and fraud prevention. We use personal information to help provide a secure shopping experience, detect and prevent fraudulent, illegal, unsafe, or malicious activity, and protect our Services.
For legal and regulatory reasons. We may use personal information to comply with applicable laws, tax requirements, legal processes, government requests, or to enforce our terms and policies.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate business, operational, legal, or service-related purposes.
This may include:
Shopify, vendors, and service providers who perform services on our behalf, such as website hosting, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
Delivery companies and logistics partners for the purpose of delivering your order.
Payment providers for the purpose of processing payments and preventing fraud.
Business and marketing partners who help us provide marketing services, advertising, or customer communication.
Government authorities, regulators, legal advisors, or other parties where required by law, legal process, or to protect our rights.
Affiliates or related business entities where necessary for business operations.
We do not sell customer personal information.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside, in order to provide and improve the Services.
Shopify may also process personal information collected through your interaction with our store and other Shopify-powered stores, depending on the Shopify features used. To learn more about how Shopify uses personal information, you can visit Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en.
THIRD-PARTY WEBSITES AND LINKS
The Services may contain links to websites or online platforms operated by third parties. If you follow links to websites not operated or controlled by us, you should review their privacy policies, security policies, and terms and conditions.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.
CHILDREN’S DATA
The Services are not intended to be used by children. We do not knowingly collect personal information from children under the age of majority in the applicable jurisdiction.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the details below so we can take appropriate action.
SECURITY AND RETENTION OF YOUR INFORMATION
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
We retain personal information for as long as necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements or policies.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have certain rights in relation to your personal information, subject to applicable law. These may include:
The right to request access to personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of personal information, subject to legal and business requirements.
The right to request a copy of your personal information.
The right to opt out of marketing communications.
You may exercise applicable rights by contacting us using the contact details below.
If you receive promotional emails from us, you may opt out using the unsubscribe option displayed in the email. Even if you opt out of promotional messages, we may still send non-promotional messages related to your orders, account, or customer service inquiries.
COOKIES
Our website may use cookies and similar technologies to improve your browsing experience, understand website performance, support checkout functionality, remember preferences, and support marketing activities.
You may be able to manage cookies through your browser settings. Disabling cookies may affect some website functions.
INTERNATIONAL TRANSFERS
We may transfer, store, and process your personal information outside the country where you live.
Where required by applicable law, we rely on recognized legal mechanisms to protect personal information transferred internationally.
COMPLAINTS
If you have a complaint about how we process your personal information, please contact us using the contact details below.
Depending on where you live, you may also have the right to contact your local data protection authority.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal requirements, or operational needs.
The updated version will be posted on this website with a revised "Last updated" date.
CONTACT
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any applicable privacy rights, please contact us at:
MOONEH EXTRA FOODSTUFF TRADING L.L.C
Operating as Mooneh & More
Email: ops@moonehextra.com
Phone / WhatsApp: +971 50 460 0149
Address: Dubai, JLT, Preatoni Tower, Office 2304, United Arab Emirates
Website: moonehmore.ae